Fair, transparent, and customer-focused refund process. We believe in protecting your investment while maintaining sustainable business practices.
We offer refunds under specific conditions to ensure fairness:
Certain situations are not eligible for refunds:
Our processing timeline ensures quick resolution:
Simple steps to request and receive your refund
Email our support team with your refund request, account details, and reason for the refund.
We review your request within 24 hours and may ask for additional information if needed.
Receive our decision via email with detailed explanation and next steps.
Approved refunds are processed within 3-5 business days back to your original payment method.
Include your account email, purchase date, transaction ID, and detailed reason in your initial request. This helps us process your refund request much faster.
Before requesting a refund for technical problems, contact our support team. Many issues can be resolved quickly, ensuring you get the full value of our service.
Monthly plans: Full refunds within 30 days. Annual plans: Full refunds within 30 days, prorated thereafter based on unused months.
If you have questions about our refund policy, our support team can provide clarification.